Smarter Access.
KEYLESS CONTROL, BUILT FOR EVERYDAY LIFE
Upgrade your door with secure, convenient access that puts you in control. Our carefully selected smart-lock solutions combine keyless entry, app-based management and dependable hardware for homes and businesses across Australia and New Zealand—all backed by knowledgeable local support.
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Twelve Access Group Trade Partner Program
Unlock Trade Pricing
Our Trade Partner Program unlocks our full range of the best digital door locks, electronic deadbolts, and keyless entry systems at competitive trade pricing to boost your margins.
In the palm of your hand, our premium smart locks elegantly blend timeless design with advanced keyless entry. Experience effortless convenience, enhanced protection, and seamless access every day. Designed to meet Australian and New Zealand standards, our professional-grade solutions bring peace of mind and modern elegance to your doorstep.
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Superior Products and Services
Our Mission
At Twelve Access, we help homes and businesses adopt premium smart-lock technology with confidence. We specialise in reliable, user-friendly solutions that combine strong security with effortless everyday access, helping you protect what matters most.
Backed by innovative technology, unmatched reliability, exceptional customer support, and over 35 years of industry expertise, we tailor solutions to your needs.
35+
Years of Experience
1,000+
Happy Customers
Have a question? We're here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
What are the benefits of upgrading to a smart door lock?
A smart door lock (also known as a digital or keyless door lock) gives you convenient keyless entry, real-time access monitoring, and the ability to lock or unlock from anywhere. You can share temporary digital keys instantly and eliminate the hassle of lost or copied keys - delivering modern convenience and stronger protection for your home or business.
How secure are smart door locks?
Our smart locks use advanced encryption and are designed with security at their core. Most models are installed on the inside of your door, leaving no visible external hardware that can be tampered with. They also include your existing physical key as a reliable backup. Backed by our 35+ years of security expertise, they provide trustworthy protection you can depend on.
How easy is it to install a digital door lock?
Most of our smart door locks can be installed in under 15–20 minutes with no special tools or major door modifications required. They fit discreetly over your existing lock cylinder. We provide clear step-by-step instructions, and our Australian team is always available to offer guidance if needed.
How long does the battery last on a smart lock?
Battery life on our electronic and smart locks typically ranges from 6 to 14 months depending on the model and usage. You’ll receive timely low-battery notifications through the app, and every lock includes a manual key override so you’re never locked out.
Can I control my smart lock remotely or with voice commands?
Yes - by adding a compatible bridge or hub, you gain full remote access from anywhere in the world. Our smart locks integrate seamlessly with popular voice assistants including Apple HomeKit, Google Home, and Amazon Alexa, making it easy to lock, unlock, and monitor your door hands-free.
What warranty and support does Twelve Access provide?
All our smart locks and digital door locks come with a solid manufacturer warranty, and we back every product with local Australian support. Our Melbourne-based team is here to provide expert advice, installation help, and ongoing assistance — empowering you with both innovative technology and reliable service.
Do you offer wholesale or bulk purchasing for smart locks?
Yes, Twelve Access offers competitive wholesale pricing and tailored solutions for businesses, property managers, builders, real estate developers, and organisations across Australia. Whether you need to secure multiple residential properties, commercial buildings, or large-scale projects, we provide volume discounts, dedicated account support, custom integrations, and expert guidance from our experienced team.
Our 35+ years of security expertise allows us to help organisations protect what matters most with reliable, innovative smart door locks and digital access solutions. Contact our Melbourne-based wholesale team today to discuss your requirements and receive a personalised quote.